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1.After reading the case, refer to concept 5.1 and try to identify in which of the seven dimensions you can categorize the dilemma in question.

1.After reading the case, refer to concept 5.1 and try to identify in which of the seven dimensions you can categorize the dilemma in question. Justify your choice

2.Using the Trompenaars' model of reconciliation, how can Marcus and Heidi resolve the dilemma in order to enable them to work together efficiently and effectively?

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