1.Billions of computers are connected over the internet, which is a public network. Group of answer choices True False Flag

2. For Email marketing the files need to be huge in size to download quickly. Group of answer choices True False

3. An Inquiry type of email or letter usually does not have a question or a query in it. Group of answer choices True False

4.Knowing your audience in advance helps you to write your contents in a better way. Group of answer choices True False

5. An email address is required to send / receive emails. Group of answer choices True False Flag question:

6. Which one of these is not the proper / professional opening of the email? Group of answer choices Thank you for your reply Its really hard to reach you Thank you for contacting Our XYZ company Thanks for getting back to me

7. In the first few lines do not begin by stating your purpose clearly. Group of answer choices True False

8. Which one of the statements is incorrect regarding the adjustment letter which is a 100% "No": Group of answer choices End the letter positively and be kind Reject the complaint right away because it wasn't your fault Begin with a buffer Accept the issue of the client and express your sympathy

9.Complaint Letter is not a pre-warning for the offender to rectify their act. Group of answer choices True False Flag question

10. A complaint letter is the one in which you address the offence or wrong doing of the other party. Group of answer choices True False

11. You should be really modest and humble, while talking about your skills and acheivements during your interview. Group of answer choices True False

12.Which one of the following you shold not pay attention to while practising for elevator speech in the mirror? Group of answer choices Your facial expressions Your gestures How welcoming you appear None

13. Which one of the following is not an attribute of an elevator speech? Group of answer choices It is no longer than 8 to 10 sentences It is approximately 80 to 90 words It is no longer than 25 to 30 seconds It is given at a special occasion

14. Take the time before the job interview to make matches between your qualifications and the requirements of the job position so you can answer the interview questions easily. Group of answer choices True False

15. Communication is exchange of Ideas, opinions, views, feelings Group of answer choices True False

16. A complete sentence has two parts: Subject Predicate Group of answer choices True False

17. Good communication does not help you in maintaining transperancy Group of answer choices True False

18.Always state the bad news in ambiguous and unclear way without stating the facts concretely. Group of answer choices True False

19. If you are writing to inform someone about the compensation, you are unable to make you should not start with a buffer. Group of answer choices True False

20. The main Objective or focus of the Bad news letter is to damage to the relationship. Group of answer choices True False