Question
1.Customers arrive at the Compass bank at a rate of 25 per hour. The bank has only one clerk to serve the customers and he
1.Customers arrive at the Compass bank at a rate of 25 per hour. The bank has only one clerk to serve the customers and he is able to serve a customer every 2 minutes. This clerk is paid $12.00 per hour and the cost of customer waiting time is estimated as $8.00 per hour. We assume that every clerk works 8 hours per day.
What is the total expected cost per day? (5 points)
The bank manager has the opportunity to replace the clerk with another clerk that serves 6 customers every 10 minutes, but asks for $16.00 per hour. Should the manager hire this clerk? (5 points)
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started