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1.Have you been part of an in-group at work before? If so, what did it feel like? If not, what did that feel like? 2.Have

1.Have you been part of an "in-group" at work before? If so, what did it feel like? If not, what did that feel like?

2.Have you been part of an "out-group" at work before? If so, what did it feel like? If not, what did that feel like?

3.What personal responsibility (if any) does a leader have to make sure the "out-group" members don't feel too disenchanted?

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