1.How can cities invest in the right infrastructure and knowledge in the first place to be able to implement fast-evolving new technologies?

2. What are some of the aspects that policymakers need to be aware of and address to understand and take advantage of the benefits and limitations of information & communication technologies (ICTs) and have a better understanding of how these can affect visitors and local residents?

3. What can smart cities do to improve the living conditions of their residents through the use of new technologies? Name some of the initiatives or tools that are being developed to make this a reality.

4. How can urban destinations evolve rapidly to adapt tonew realities and implement smart solutions to improve their efficiency, enhance visitor experiences, and remain competitive in the global marketplace? What are some of the industry relevant examples?