1.Identify and explain a set of guiding principles for the strategic management of change and innovation.

2.What are the main reasons why people resist change?

3.Debate the pros and cons of Lewin's three-step model of unfreezing, moving or changing, and refreezing.

4.What are the advantages and disadvantages of Jabri's model that combines Lewin's three stages of change with a more process-oriented dialogical approach?