1.Participate in a meeting with the Office Manager (your assessor).

During the meeting, you are required to demonstrate effective communication skills as follows:

Use of appropriate style (formal), tone (encouraging, respectful) and vocabulary (professional, business language) for the meeting

Speaking clearly and concisely

Using non-verbal communication to assist with understanding

Asking questions to identify required information

Responding to questions as required

Using active listening techniques to confirm understanding

At the meeting, your Manger will also provide you with some additional information about design requirements, which you must follow when developing your newsletter.

Your assessor will observe you while you edit your newsletter to ensure that you can:

Change column and font colours within the newsletter

Correctly use your phone or iPad to import a photo into the newsletter.

Use the help menu to assist with completion of tasks. This will involve showing your assessor that you know how to access the help menu and how to seek assistance about a topic to be advised by your assessor.

During the meeting, demonstrate to your assessor that you can complete the task, as well as explain what you are doing.

At the conclusion of the meeting, your Office Manager will provide you with a timeline for the final draft to be completed. It is an important part of this assessment that you able to produce this within the given time.