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1.Provide a general review of the different aspects of REGIS AGED CARE operation and activities they undertake that are consumer (patient) centred. focus on the

1.Provide a general review of the different aspects of REGIS AGED CARE operation and activities they undertake that are consumer (patient) centred. focus on the organisation as a whole and also review their culture (does it support the provision of patient-centred care?).

2. Identifying areas, gaps or opportunities for improvement.

Based on the analysis above, provide an evaluation of any gaps or opportunities for improvement for REGIS AGED CARE.

3. Detailed description of the proposed healthcare model.

Provide a detailed description of your proposed healthcare model that could address the gaps or opportunities for Regis aged care.

The healthcare model can be an improvement on an existing model they are currently using or it can be something totally new. Areas of healthcare modes to explore include but not limited to; patient demographic, a particular health condition, staffing, access to healthcare, consumer (patient) engagement, leadership, teamwork, organisational structure, service expansion or it can relate to a specific department within the organisation. Anyone used needs to be linked to being patient centred.

4. Expected benefits on the safety and quality of care with a particular focus on the consumer (patient) of REGIS AGED CARE

Offer a broad discussion on the benefits to the patient in Regis aged care. For example, engagement, experience, patient outcome, faster recovery, etc and also to offer a discussion on the benefits to the organisation.

5. Organisational set-up and resources required to implement the proposed healthcare model for Regis aged care

How do you propose to implement the healthcare model? What staffing, competency, technological and training resources will you require for successful implementation?

Will there be any other resources that you will need?

6. Potential challenges that could be faced during the implementation and recommendations on how Regis aged care might be overcome.

What are some of the challenges you are likely to experience as a healthcare manager in charge of the implementation and what recommendations do you make to overcome them. Said another way, how do you propose to solve these problems?

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