1.Returning from a wonderful vacation, you go through the memos that have been stuffed in your box.Summaries of four memos are below.Indicate the best conflict approach to use for each, with an explanation why.

a.The workers down in the yard are refusing to wear their hard hats. OSHA visits tomorrow.

b.Production has informed your salespeople that they don't think they can meet the orders requested. They must know tomorrow what the priority should be. You have a meeting with your sales force at 9:00 a.m. tomorrow.

c.Your boss must leave town and will be unable to give a speech to his daughter's fourth-grade class on "What I do for a living." He has asked you to take his place.

d.The people in the back room would like to play their radios while they work. Their supervisor has no problem with it. The issue appears whether it is rock or country.