1)Search for laws regulating tobacco use and sales in Turkey and draft an essay summarizing the laws governing tobacco use in Turkey. Are there any special stipulations that a hospitality manager would especially want to be aware of (such as the designation of smoking and nonsmoking areas in a restaurant or public lobby)?

2)Mr. John Atkins has made a reservation on the 7th of January 2020, to stay at your Hotel in Istanbul -where you are the manager. He would be arriving on the 14th of April 2020 and stay for a week. He paid the whole amount of the stay which is 2.800 TL (400 TL/day + nonrefundable) in advance.But on March 6 he contacted the Hotel and told, that he got too scared to travel and asked to cancel his stay with a full refund. His reasoning was the Covid19 outbreak.

How should you as the manager react? Should Mr. Atkins be able to cancel his reservations and get a refund? If your answer is yes - should he get a full or a partial refund? Would your answer change if he had made the reservation through Expedia?

Evaluate the situation above ethically and legally.