1.The French cosmetics company L'Oreal has diversified at different levels, opened offices in more than 130 countries, and recruited international people of mixed cultural backgrounds. Which of the following likely explains the company's efforts to diversify its workforce?

A.Relational demography

B.Similarity-attraction hypothesis

C.Self-categorization theory

D.Information-processing perspective

2.Relational demography explains...

A.why people form relationships

B.how surface level diversity influences team communication, team processes, and team dynamics

C.the existence of in-groups and out-groups within a team or an organization

D.that we derive part of our self-esteem from our identity groups

3.The lack of minority coaches in the English sports leagues seems to offer support for this diversity theory.

A.Social identity theory

B.Social categorization

C.Relational demography theory

D.Value in diversity hypothesis

4.The value in diversity hypothesis proposes that diversity can benefit organizations in which of the following ways?

A.Cost advantages, creativity, resource acquisition, marketing, problem-solving, and system flexibility.

B.Cost advantages, financial gains, accountability, creativity, problem-solving, and system flexibility.

C.Cost advantages, organizational commitment, marketing, accountability, creativity, and financial stability

D.Cost advantages, advertising, creativity, problem-solving, resource acquisition, and financial gains.

5.For the San Antonio Spurs, a faultline on ___________ has proven to be an advantage on the basketball court.

A.gender

B.national origin

C.religion

D.age

6.Which of the following statements does not reflect the optimistic view of diversity?

A.Team diversity can increase monitoring, vigilance, and lower collusion.

B.Team diversity can increase the quality and quantity of team performance.

C.Team diversity can increase the volume of information in a team at a cost.

D.Team diversity can increase firm innovation, firm reputation, and firm performance.

7.Attributes such as education and experience are considered...

A.surface level and highly job-related

B.surface level and less job-related

C.deep-level and highly job-related

D.deep-level and less job-related

8.From the list provided, identify one way in which the New Zealand government and Coach Gregg Popovich approach diversity management?

A.Both demonstrate highly developed problem-solving skills.

B.Both demonstrate that they believe in the value of diversity.

C.Both exemplify the importance of relational democracy.

D.Both are firm proponents of the creativity argument.

9.As New Zealand's companies venture into the international business arena, determine which of the following would serve them best.

A.A broad understanding of relational demography theory

B.A broad understanding of the social categorization theory

C.A broad understanding of the colorblind approach to diversity management

D.A broad understanding of the information-processing perspective

10.A successful diversity management plan needs to include the following except...

A.a strong color blind policy that emphasizes similarities and increases team harmony

B.the support of top management who must demonstrate the value of diversity

C.an accountability system where top management and managers are held responsible for diversity outcomes

D.endorsing multiculturalism and recognizing the differences between groups

11.Determine the types of diversity present in the conflict in Amsterdam regarding Black Pete.

A.separation and variety

B.separation and disparity

C.variety and disparity

D.all of the above

12.Which of the following theories or hypothesis explains how individuals classify themselves and others into in-groups and out-groups?

A.the similarity-attraction hypothesis

B.social identity theory

C.self-categorization theory

D.relational demography theory

13.Apply what you know about diversity to determine which of the following statements best describes the concept.

A.Diversity is an organization's investment strategy.

B.Diversity is the study of faultlines.

C.Diversity is the study of gender and race differences in a group.

D.Diversity is the differences between members of a group.

14.A newly formed team of White women ranging in age from 25-30 and 55-59 would have a faultline on...

A.income

B.gender

C.age

D.race

15.Which of the following statements is not true of the information-processing perspective?

A.Employees from diverse backgrounds who understand foreign markets are essential to a firm's success when the firm enters those markets.

B.A diverse board of directors and executive team who understand local laws, norms, and culture will prove advantageous for the firm when venturing into foreign markets.

C.A diversified workforce is more likely to emphasize conforming to norms and decrease creativity in the decision-making process.

D.A diverse workforce can help an organization process a greater amount of information.