1.Think of a specific type of company (clothing store, car dealership, restaurant, etc.) and write a survey (7-10 questions) to obtain the following information from customers:

a)The customer's product and/or service needs

b)How well the company is meeting the customer's product and/or service needs

c)Improvements that can be made to products and/or services

d)The customer's satisfaction level

2.Write 1-2 paragraph (5-7 sentences) that answers the following questions:

a)What types of types of products or services does the company sell?

b)How will you conduct your survey (online, by mail, by phone, in store, etc.)?

c)How exactly can the company will use the feedback?

d)How will feedback from the survey help the company to increase customer satisfaction?