1.What are the benefits and drawbacks of the process of civil litigation to resolve disputes?

2.What are the benefits and drawbacks of the process of ADR to resolve disputes as compared to litigation?

3.If you were a consumer involved in a civil legal dispute with a business, how would you determine whether you wanted to use litigation or some other form of dispute resolution?What factors about your case would lead you to one form of dispute resolution over another.In your answer, make sure to reference the four forms of dispute resolution - litigation, arbitration, mediation, and negotiation.