'1-What are the benefits of cloud computing? 2-Explain the cloud. 3-What is a business process? Give three examples. 4-What is the difference between business deliverables and objectives? 5-List and give examples of the three components of a business process. 6-What are the characteristics of an agile organization? 7-Explain IT consumerization. 8-What are three IT trends? 9-What are three business applications of NFC? 10-Why is IT a major enabler of business performance and success