1.what happens when you write off a bad debt?

2.

Katya wants to keep track of her customers birthdays so she can send them greetings. She looked through the profile lists and tabs in the New Customer window and cant find a place to enter the information. What should she do?

Answer:

A.

Add the information in the Memo field on the Additional Info tab of the New Customer window.

B.

Create a custom field for names.

C.

Use the Customer Type List to track this information.

D.	Create a custom field for items.