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1What is the process capacity in projects per month? (show all work). 2Continuing from the previous question, suppose user-training work is a new activity that

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1What is the process capacity in projects per month? (show all work).

2Continuing from the previous question, suppose user-training work is a new activity that must be carried out on each project. It is supposed to take 2 days for each project. Which of the three resource-types should perform this activity and what is the new process capacity?

3 Please ignore the user-training work in Question 4 and start from the details given in Question 3. Add another activity approval to the flow which is performed by the resource-type manager. There is one manager and she takes 4 days to approve the project. What is her capacity and what is the process capacity?

4Continuing from the previous question, further analysis reveals that for the estimated service time of 4 days for managers approval is not quite right. Actually, 25% of the projects take only 3 days for approval and 75% of the projects take 5 days. What is the managers utilization?

[2.1] Consider software projects flowing through three main activities: requirement planning, development, and testing/implementation. Three different types of resource-types (employees) are needed at each step: analysts for requirement planning; programmers for code development and testers for system testing. There are 2 analysts, 1 developer and 3 testers. Software projects arrive at the rate of 4 per month (30 days). A project typically takes 10 days for requirement planning, 6 days for code development, and 16 days for testing/implementation. What is the process capacity in projects per month? (show all work)

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