1.Which of the following should a technician consider prior to installing an operating system on an older computer with a CD-ROM and active network connection? A. Power consumption B. Drive space C. Screen refresh rate D. Wifi status

2. Joe, a user, did not receive emails over the weekend like he usually does. Productivity software is functioning properly. Joe never powers off his computer and typically leaves all apps open. No other user is reporting this issue. Which of the following is MOST likely causing the issue? A. There is an OS update failure B. Out-of-office is turned on C. There is an internet connectivity issue D. SMTP services are not running