1.Which of the following statements are correct about building customer loyality?

A.Environmental and social responsibility is the only significant factor that affected respondents evaluation of a firm andintent to buy

B.Respondents willingness to -pay consistently for a specific brand is only significant affected by product quality and evaluation of personal experiences with the brand

C.Competitive pricing and high quality are the significant factors affecting respondents evaluation of a firm intent to buy

D.Products meeting or exceeding expected standards were the only significant factor that affected respondents evaluation of a firm and intent to buy