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2 1 . Infosys, an India - based global IT consulting and software services provider, had more than 2 0 0 , 0 0 0
Infosys, an Indiabased global IT consulting and software services provider, had more than employees, mainy software specialists and technical consultants, who were assigned to projects by a talent allocation team that made staffing recommendations based on detailed manual assessments of employees skill sets and experience. However, Infosys delivery managers, responsible for managing the talent assigned to projects, often rejected the matches proposed by the talent team and hoarded human resources for their own projects. Is this a problem that AI can solve? What risks does Infosys face if it cannot ensure enterprisewide adoption of the model?
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