2 (20 Marks) Refer to the following heading in the case study, A shift to more specialized skills. As AI becomes a more integrated part of the workforce, its unlikely that all human jobs will disappear. Instead, many experts have begun to predict that the workforce will become more specialized. These roles will require a higher amount of that which automation cant (yet) provide like creativity, problem-solving and qualitative skills. With this statement in mind discuss the TEN (10) manager roles which Mintzberg identifies and provide an example if each role can be substituted using AI. QUESTION 3 (20 Marks) The article has provided an assessment of how AI will change workforce management: Artificial intelligence isnt just available to create a more customized experience for your customers. It can also transform the way your company operates from the inside. AI bots can be used as personal assistants to help manage your emails, maintain your calendar and even provide recommendations for streamlining processes. You can also program these AI assistants to answer questions for customers who call or chat online. These are all small tasks that make a huge difference by providing you extra time to focus on implementing strategies to grow the business. Analyse ANY FIVE (5) functional areas of management (departments) in the organisation you are employed at or an organisation of your choice and evaluate the managerial success or challenges that could arise if you implement AI in each department analysed. QUESTION 4 (20 Marks) Use the FOUR (4) marketing instruments (Four Ps) to market the sale of AI to businesses and organisations that are looking to eliminate the human element in the operations department. Provide a detailed description with examples of how the AI product will be marketed for each P. QUESTION 5 (20 Marks) Refer to the heading in the case study, AI is the future. The CEO of an organisation approaches you as a senior manager for advice. Explain to the CEO, ANY FIVE (5) factors that affect productivity and ANY FIVE (5) ways to improve productivity in the organisation. Provide examples of how AI may be used to improve productivity in the Operations department of contemporary organisations