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2 7 . A much - used and potent managerial tool for determining whether a company performs particular functions or activities in a manner that

27. A much-used and potent managerial tool for determining whether a company performs particular functions or activities in a manner that represents "the best practice" when both cost and effectiveness are taken into account isA benchmarking.B SWOT analysis.C resource/capability mapping.D competitive capability analysis.E value chain analysis.

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