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2. As a Requirement Engineer, you are responsible for collecting the system requirements for INIFI, a new Internet Service Company that serves many customers nationally.

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2. As a Requirement Engineer, you are responsible for collecting the system requirements for INIFI, a new Internet Service Company that serves many customers nationally. In the current system, customers can call their head office in Kuala Lumpur on a toll-free number to place their orders for services. When the customers submit their request, the head office will contact the state office involved to dispatch the closest mobile engineers from one customer to the other. INIFI would like to develop a new system where customer can interact with them through mobile apps. As the requirement engineer assigned to this project, you are responsible to come up with the requirement specification for the new system. Propose one (1) goal for the new system that in your opinion may be important for the company. Discuss the business advantage of the proposed goal and how that advantage can be measured. Cadangkan satu (1) matlamat untuk sistem baru ini yang menurut pendapat anda yang mungkin penting untuk syarikat. Bincangkan kelebihan matlamat itu kepada perniagaan dan bagaimana kelebihan itu dapat diukur. heasw (5/100) Identify four (4) material or immaterial system context objects and give your rationales for each of these context object. Kenal pasti empat (4) bahan dan bukan bahan bagi objek konteks sistem dan berikan rasional anda untuk setiap objek konteks tersebut. (8/100) State four (4) people who might be the stakeholders in the proposed system. Nyatakan empat (4) pihak berkemungkinan yang dikenal pasti sebagai pemegang taruh bagi sistem yang dicadangkan. (4/100) (dy List at least two (2) elicitation techniques that you will use in this situation and discuss briefly the advantage & disadvantage of the techniques you proposed. Senaraikan sekurang-kurangnya dua (2) teknik pemerolehan yang anda akan gunakan dalam situasi ini dan bincangkan secara ringkas kelebihan dan kekurangan teknik yang anda cadangkan. (8/100) 2. As a Requirement Engineer, you are responsible for collecting the system requirements for INIFI, a new Internet Service Company that serves many customers nationally. In the current system, customers can call their head office in Kuala Lumpur on a toll-free number to place their orders for services. When the customers submit their request, the head office will contact the state office involved to dispatch the closest mobile engineers from one customer to the other. INIFI would like to develop a new system where customer can interact with them through mobile apps. As the requirement engineer assigned to this project, you are responsible to come up with the requirement specification for the new system. Propose one (1) goal for the new system that in your opinion may be important for the company. Discuss the business advantage of the proposed goal and how that advantage can be measured. Cadangkan satu (1) matlamat untuk sistem baru ini yang menurut pendapat anda yang mungkin penting untuk syarikat. Bincangkan kelebihan matlamat itu kepada perniagaan dan bagaimana kelebihan itu dapat diukur. heasw (5/100) Identify four (4) material or immaterial system context objects and give your rationales for each of these context object. Kenal pasti empat (4) bahan dan bukan bahan bagi objek konteks sistem dan berikan rasional anda untuk setiap objek konteks tersebut. (8/100) State four (4) people who might be the stakeholders in the proposed system. Nyatakan empat (4) pihak berkemungkinan yang dikenal pasti sebagai pemegang taruh bagi sistem yang dicadangkan. (4/100) (dy List at least two (2) elicitation techniques that you will use in this situation and discuss briefly the advantage & disadvantage of the techniques you proposed. Senaraikan sekurang-kurangnya dua (2) teknik pemerolehan yang anda akan gunakan dalam situasi ini dan bincangkan secara ringkas kelebihan dan kekurangan teknik yang anda cadangkan. (8/100)

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