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2. Assume that you have decided to open an Internet site to buy and sell used music CD's Describe your approach to customer relationship management
2. Assume that you have decided to open an Internet site to buy and sell used music CD's Describe your approach to customer relationship management for your new business. 3. Briefly discuss the pros and cons of e-mail versus voice mail. Under what circumstances would you use each
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Operations And Supply Chain Management
Authors: F. Robert Jacobs, Richard Chase
16th Edition
1260238903, 978-1260238907
