$2.$ Communication and Management

Apply your knowledge regarding effective communication by managers to answer the following question.

As a new manager, you are responsible for interacting effectively with your team of employees and with all the other employees in your organization. Which of the following actions will help you be more effective, even though many managers are afraid of doing it$?$

Collecting information about your industry from outside of the organization

Telling employees how you expect their work to be done

Sharing information about new strategies with other managers

Asking customers and employees for feedback

Read the following segments of a communication between two people, and answer the questions about the communication process.

SALLY $($THINKS TO HERSELF$)$: I can$$t wait to see the new Ron Howard movie tonight!

SALLY $($SAYS TO MORGAN$)$: Hey, Morgan, do you want to go with me to the movies tonight?

In first part of the conversation, Sally is thesender $.$

MORGAN $($THINKS TO HIMSELF$)$: Sally must have a crush on me$!$

Here, Morgan is the $.$

MORGAN $($SAYS TO SALLY$)$: Sure, Sally. What are we going to see?

Morgan incorrectly decoded Sally$$s message due to

Breadloaf Bakery has recently invested in software to track sales across its five locations. The company prides itself on providing freshly baked goods, and this software upgrade is an attempt to better identify which items to bake at which times of the day. The managers of each location have been attending training on the new system, with Wayne, the manager of the downtown location, taking the following notes throughout the day:

Wayne$$s notes include details that pertain to the characteristics of useful information. His notes about receiving the purchase reports around the time he puts in supply orders are in reference to the of information.