2. Conduct the meeting with the Communications Officer (your assessor). Conduct the meeting with Jackie, explaining to her what the problem is, why it is a problem. how it impacts on the workplace and why there is a concern. At the meeting, you are required to: . Explain the purpose of the meeting . Explain to Jackie what the problem is and outline her work responsibilities and the need to achieve these. . Explain how this behaviour impacts on the workplace and why it is a concern. Ensure that you focus on the issue not the person. . Demonstrate your interpersonal and communication skills by: O Keeping your communication open and clear Listening to Jackie and confirming and clarifying information shared O Asking questions to confirm information O Emphasizing Jackie's strengths as set out in the scenario information Discuss and agree on a solution, using your skills to come up with realistic and creative solutions