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2. Culture sets the tone on (1 mark) O the bargaining zone. when policies and procedures are enforced. why leaders differ from managers. O how

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2. Culture sets the tone on (1 mark) O the bargaining zone. when policies and procedures are enforced. why leaders differ from managers. O how individuals within the organization interact 3. Rhonda explained to her new recruit that customer service and customer satisfaction were the dominant values of the organization. These values would thus be considered as (1 mark) O major values. O core values O formalized values exceptional values

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