$-2.$ Describe how to make a successful business case, contrasting faith$-,$ fear$-,$ and fact$-$based arguments.

$9-4.$ What are the four phases of the systems development life cycle $($SDLC$)?$

$9-6.$ What are the three major components$/$tasks of the systems design phase of the SDLC$?$

$9-8.$ Compare and contrast the four types of systems maintenance.

$9-10.$ List and describe two main types of software licenses.