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2. Develop a house of quality for producing a computer mouse knowing the following: a. Customer Requirements are: i. Easy to move ii. Does not
2. Develop a house of quality for producing a computer mouse knowing the following: a. Customer Requirements are: i. Easy to move ii. Does not freeze ii. Easy to click iv. Contoured to hand v. Easy to clean (Importance to the customer 3) (Importance to the customer 5) (Importance to the customer 4) (Importance to the customer 4) (Importance to the customer 2) b. Engineering and Design Characteristics i. Light weight ii. Well finished surface ii. Button resistance v. Ergonomically designed v. Product dimension vi. Sensitive laser There two competitors in the market Company A and Company B rated as follows (1 being the worst and 5 the best) c. i. Easy to move ii. Does not freeze (A@4, B@3, Your Company @1) ii. Easy to click iv. Contoured to handA@2, B@4, Your Company @5) V. Easy to clean (A@2, B@2, Your Company @4) (A@1, B@1, Your Company @2) (A@5, B@2, Your Company @3) 2. Develop a house of quality for producing a computer mouse knowing the following: a. Customer Requirements are: i. Easy to move ii. Does not freeze ii. Easy to click iv. Contoured to hand v. Easy to clean (Importance to the customer 3) (Importance to the customer 5) (Importance to the customer 4) (Importance to the customer 4) (Importance to the customer 2) b. Engineering and Design Characteristics i. Light weight ii. Well finished surface ii. Button resistance v. Ergonomically designed v. Product dimension vi. Sensitive laser There two competitors in the market Company A and Company B rated as follows (1 being the worst and 5 the best) c. i. Easy to move ii. Does not freeze (A@4, B@3, Your Company @1) ii. Easy to click iv. Contoured to handA@2, B@4, Your Company @5) V. Easy to clean (A@2, B@2, Your Company @4) (A@1, B@1, Your Company @2) (A@5, B@2, Your Company @3)
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