2 - Graded LP2.1 Discussion: ITIL Service Strategy Discussion Topic Task: Reply to this topic Describe an IT service and explain how it meets customers' understanding of value (e.g. Business outcomes, preferences, and perceptions). Then explain how you would identify, analyze, and manage potential risks associated with this service. You are required to post your initial substantive response to the discussion as well as respond constructively in 50 words or more to two other students posts.