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2. If you average the responses to the first seven questions by customer, how closely are those averages correlated to the satisfaction score? Include a
2. If you average the responses to the first seven questions by customer, how closely are those averages correlated to the satisfaction score? Include a scatter chart in your analysis.
Hint: use a regression analysis, check the appropriate boxes to display a useful chart for your analysis and use theR2value as a reference in your discussion.
Burrito Brothers | |||||||||||||||||||||||||||||||||||
Customer survey Results | |||||||||||||||||||||||||||||||||||
Customer Number | Customer survey responses | ||||||||||||||||||||||||||||||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | Avg | Std. dev. | Avg | Std. dev. | |||||||
Menu was easy to read | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4.64 | 0.69 | Menu was easy to read | |||||||
Order was prepared correctly | 3 | 4 | 5 | 4 | 5 | 4 | 3 | 5 | 4 | 5 | 3 | 4 | 5 | 4 | 4 | 5 | 3 | 4 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 4.28 | 0.72 | Order was prepared correctly | |||||||
Food was tasty | 2 | 4 | 5 | 2 | 5 | 5 | 4 | 4 | 3 | 4 | 3 | 5 | 5 | 5 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 5 | 3 | 4 | 3.84 | 0.92 | Food was tasty | |||||||
Food was served hot | 2 | 5 | 4 | 3 | 5 | 5 | 5 | 5 | 2 | 3 | 1 | 5 | 5 | 4 | 2 | 3 | 1 | 5 | 3 | 3 | 4 | 5 | 5 | 2 | 3 | 3.60 | 1.36 | Food was served hot | |||||||
Employees were courteous and polite | 4 | 4 | 5 | 3 | 5 | 4 | 4 | 5 | 3 | 4 | 3 | 4 | 5 | 5 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4.04 | 0.60 | Employees were courteous and polite | |||||||
Restaurant was clean | 5 | 4 | 5 | 3 | 5 | 4 | 4 | 5 | 3 | 3 | 3 | 4 | 5 | 5 | 5 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 5 | 3 | 4.04 | 0.77 | Restaurant was clean | |||||||
Value for price paid | 4 | 5 | 5 | 2 | 5 | 5 | 5 | 5 | 2 | 3 | 2 | 5 | 5 | 5 | 4 | 3 | 2 | 5 | 3 | 3 | 3 | 5 | 5 | 4 | 3 | 3.92 | 1.16 | Value for price paid | |||||||
Overall satisfaction | 2 | 4 | 5 | 3 | 5 | 4 | 4 | 5 | 2 | 4 | 3 | 4 | 5 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 5 | 3 | 4 | 3.80 | 0.85 | Overall satisfaction | |||||||
Likely to dine with us again? | 2 | 4 | 5 | 2 | 5 | 4 | 4 | 5 | 2 | 3 | 2 | 4 | 5 | 4 | 3 | 3 | 2 | 4 | 5 | 3 | 3 | 4 | 5 | 3 | 3 | 3.56 | 1.06 | Likely to dine with us again? | |||||||
Likely to recommend us to friends? | 2 | 4 | 5 | 2 | 5 | 4 | 4 | 5 | 1 | 3 | 2 | 4 | 5 | 4 | 2 | 3 | 2 | 4 | 5 | 3 | 3 | 4 | 5 | 2 | 3 | 3.44 | 1.20 | Likely to recommend us to friends? | |||||||
Average score: items 1-7 | 2.9 | 4.3 | 4.9 | 2.9 | 5.0 | 4.4 | 4.2 | 4.9 | 2.7 | 3.7 | 2.6 | 4.4 | 5.0 | 4.4 | 3.3 | 3.8 | 2.6 | 4.3 | 3.9 | 3.8 | 3.8 | 4.3 | 4.8 | 3.3 | 3.7 | ||||||||||
1 | 2 | 3 | 4 | ||||||||||||||||||||||||||||||||
How often do you eat at here? First time, less than once/month, 1-3 times a month, weekly, [1,2,3,4] | 2 | 2 | 4 | 1 | 1 | 4 | 3 | 1 | 1 | 2 | 3 | 4 | 4 | 3 | 2 | 1 | 1 | 4 | 1 | 2 | 3 | 3 | 4 | 2 | 3 | 2.44 | 1.13 | Use the count if funtion to find out many customers often eat there and what type of food they get. | Count | 7 | 5 | 6 | 5 | ||
What was the main ingredient: chicken, beef, pork, beans [1,2,3,4] | 1 | 1 | 3 | 4 | 1 | 1 | 2 | 2 | 3 | 4 | 2 | 2 | 2 | 3 | 1 | 1 | 2 | 1 | 3 | 4 | 1 | 1 | 2 | 3 | 1 | 2.04 | 1.04 | Count | 10 | 7 | 5 | 3 |
Burrito Brothers | |||||||
Weights of Burritos (Pounds) | |||||||
Sample Number | Weights | ||||||
1 | 1.13 | Descriptive Statistics | Bin | Frequency | |||
2 | 1.10 | ||||||
3 | 1.17 | ||||||
4 | 1.08 | ||||||
5 | 1.09 | ||||||
6 | 1.05 | ||||||
7 | 1.09 | ||||||
8 | 1.12 | ||||||
9 | 1.09 | ||||||
10 | 1.07 | ||||||
11 | 1.07 | ||||||
12 | 1.15 | ||||||
13 | 1.13 | ||||||
14 | 0.97 | ||||||
15 | 1.17 | ||||||
16 | 1.15 | ||||||
17 | 1.09 | ||||||
18 | 1.01 | ||||||
19 | 1.05 | ||||||
20 | 1.10 | ||||||
21 | 1.09 | ||||||
22 | 1.03 | ||||||
23 | 1.09 | ||||||
24 | 1.02 | ||||||
25 | 1.14 | ||||||
26 | 1.08 | ||||||
27 | 1.11 | ||||||
28 | 1.08 | ||||||
29 | 1.04 | ||||||
30 | 1.10 | ||||||
31 | 1.01 | ||||||
32 | 1.03 | ||||||
33 | 1.12 | ||||||
34 | 1.13 | ||||||
35 | 1.20 | ||||||
36 | 1.10 | ||||||
37 | 1.20 | ||||||
38 | 1.07 | ||||||
39 | 0.96 | ||||||
40 | 1.18 | ||||||
41 | 1.11 | ||||||
42 | 1.13 | ||||||
43 | 1.07 | ||||||
44 | 1.17 | ||||||
45 | 1.02 | ||||||
46 | 1.15 | ||||||
47 | 1.10 | ||||||
48 | 1.18 | ||||||
49 | 1.04 | ||||||
50 | 1.13 | ||||||
51 | 1.18 | ||||||
52 | 1.14 | ||||||
53 | 1.13 | ||||||
54 | 1.14 | ||||||
55 | 1.16 | ||||||
56 | 1.07 | ||||||
57 | 1.07 | ||||||
58 | 1.17 | ||||||
59 | 1.06 | ||||||
60 | 1.04 | ||||||
61 | 1.16 | ||||||
62 | 1.15 | ||||||
63 | 1.03 | ||||||
64 | 1.08 | ||||||
65 | 1.09 | ||||||
66 | 1.16 | ||||||
67 | 1.19 | ||||||
68 | 1.04 | ||||||
69 | 1.12 | ||||||
70 | 1.10 | ||||||
71 | 1.18 | ||||||
72 | 1.11 | ||||||
73 | 1.05 | ||||||
74 | 1.13 | ||||||
75 | 1.14 | ||||||
76 | 1.13 | ||||||
77 | 1.03 | ||||||
78 | 1.17 | ||||||
79 | 1.09 | ||||||
80 | 1.16 | ||||||
81 | 1.10 | ||||||
82 | 1.06 | ||||||
83 | 1.12 | ||||||
84 | 1.17 | ||||||
85 | 1.18 | ||||||
86 | 1.13 | ||||||
87 | 1.04 | ||||||
88 | 1.06 | ||||||
89 | 1.11 | ||||||
90 | 1.06 | ||||||
91 | 1.07 | ||||||
92 | 1.16 | ||||||
93 | 1.07 | ||||||
94 | 1.10 | ||||||
95 | 1.10 | ||||||
96 | 1.13 | ||||||
97 | 1.09 | ||||||
98 | 1.13 | ||||||
99 | 1.15 | ||||||
100 | 1.18 | ||||||
101 | 1.06 | ||||||
102 | 1.17 | ||||||
103 | 1.08 | ||||||
104 | 1.14 | ||||||
105 | 1.13 | ||||||
106 | 1.15 | ||||||
107 | 1.05 | ||||||
108 | 1.07 | ||||||
109 | 1.09 | ||||||
110 | 1.11 | ||||||
111 | 1.09 | ||||||
112 | 1.03 | ||||||
113 | 1.07 | ||||||
114 | 1.09 | ||||||
115 | 1.06 | ||||||
116 | 1.09 | ||||||
117 | 1.11 | ||||||
118 | 1.13 | ||||||
119 | 1.15 | ||||||
120 | 1.10 | ||||||
121 | 1.01 | ||||||
122 | 1.11 | ||||||
123 | 1.08 | ||||||
124 | 1.10 | ||||||
125 | 1.04 | ||||||
126 | 1.11 | ||||||
127 | 1.05 | ||||||
128 | 1.11 | ||||||
129 | 1.03 | ||||||
130 | 1.07 | ||||||
131 | 1.03 | ||||||
132 | 1.05 | ||||||
133 | 1.14 | ||||||
134 | 1.10 | ||||||
135 | 1.09 | ||||||
136 | 1.09 | ||||||
137 | 1.10 | ||||||
138 | 1.07 | ||||||
139 | 1.06 | ||||||
140 | 1.07 | ||||||
141 | 1.07 | ||||||
142 | 1.07 | ||||||
143 | 1.12 | ||||||
144 | 1.12 | ||||||
145 | 1.15 | ||||||
146 | 1.17 | ||||||
147 | 1.10 | ||||||
148 | 1.15 | ||||||
149 | 1.08 | ||||||
150 | 1.09 |
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