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. #2 Iientify at least 1 action or statement made by one (1) Chief Executive Officer (CEO) or top-ranking official of an organization that impressed

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. #2 Iientify at least 1 action or statement made by one (1) Chief Executive Officer (CEO) or top-ranking official of an organization that impressed you in the organization's efforts to reach, maintain and support their customer base. Please cite your required sources, using quotation marks when necessary

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