2. Label the following statements as either a bottom-line statement or a purpose statement. Explain the reasoning behind the label.

a ) We can save $100 per year and improve employees' opinion of the coffee in the break room by switching suppliers." b ) am writing to recommend we change our coffee supplier .

3. Answer the following questions about organizing reports.

a) How would you order these major points to organize a progress report?

• Schedule
• Work completed
• Costs
• Bottom -line statement

b) How would you order these major points to organize a feasibility report?

• Criteria
• Recommendation
• Bottom-line statement
• Conclusion

4. Answer the following questions about understanding your audience .

a ) Before filling in the details of an outline, you have to know your audience . To do , ask yourself questions about your readers. Explain how you would use the answer to the question , " Do my readers already know me? to influence your outline.

b) Explain how you would use the answer to the question to influence your outline: the topic of great interest to my readers?"

c . Your proposal about encouraging employees to take 30 minutes of their day to walk includes the heading: Health Benefits in 30 Minutes. Write an example of a topic sentence for the paragraph following this heading that addresses the points that 30- minute walks reduce the risk of heart disease, help employees sleep better at night, and lead to happier employees .

5. Answer the following questions about formatting your report .

a) For which part of a document is it most important to use fonts with serifs?

b ) What size margins does MLA format call for?

c) List the information included on a title page.

d) List the steps to create headers or footers, including page numbers.

6. You are an administrative assistant at a construction company. Recently you have noticed that many of the extension ladders the workers use have cracks in them. When you look into the problem in more detail, you discover that the ladders are all at least 10 years old. After gathering some information, you learn that ladder falls are the leading cause of injury and death for construction workers. You compare the cost of buying five new ladders and learn the ones with the highest safety rating will cost the company approximately $550 total, mid-rated options will cost $475 total, and the lowest-rated options will cost $250 total. You think the company should invest in the highest-quality new ladders and create an outline for a formal proposal.

a ) Using the scenario, what would be your bottom-line statement ?

b) create an outline for this proposal.

1. Match the following terms with the best definition: a. Main idea Image or words in the text that a user may click on to be taken to another document or portion of a document b. Justification Tells the point you are making in a paragraph c. Transition One or a few paragraphs that state the document's purpose, methods, conclusions, and recommendations d. Bottom-line statement Question you are trying to answer e. Hyperlink Alignment of characters from top to bottom f. Format Answers the question your report addresses g. Topic sentence Shape, size, design, and arrangement of a document's physical elements h. Executive summary Word or phrase that signals movement from one thought to the next