$2.$ List three examples of barriers to listening. $(8\mathrm{.}1)3.$ Explain three ways to improve listening skills. $(8\mathrm{.}1)$ Why is it important for businesspeople to be aware of cultural differences? $(8\mathrm{.}1)$ What five techniques will help you read for understanding? $(8\mathrm{.}1)$ List three professional telephone skills. $(8\mathrm{.}2$