2 points 6) Which of the following statements about writing messages following the general indirect plan is true? * O A) You should avoid offering an alternative solution to the reader when presenting bad news. OB) You should directly deliver the negative news without a preceding explanation. OC) You should give a blunt, brief explanation of what went wrong. D) You should gradually introduce the message's main negative point in the course of writing the message. O E) You should give an impersonal presentation of the facts involved rather than show concern for the reader's feelings. 7) In bad-news messages, a strategic buffer is * 2 points O A) an opening that is relevant to the message but does not state the bad news OB) used to deliver the message directly without a preceding explanation. C) used to convey bad news without hurting the feelings of the reader. OD) a neutral opening that is not relevant to the topic of the message. E) used when the writer wants to avoid offering an alternative solution to the reader.n