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2. Research and provide information on the following managerial approaches include a critique of each approach. a. management systems and principles. b. performance standards. c.

2. Research and provide information on the following managerial approaches include a critique of each approach.

a. management systems and principles.

b. performance standards.

c. service quality development.

d. consumer focus.

e. enterprise agreements.

f. performance monitoring and review.

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