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2. Teton Company makes outdoor furniture. The company is evaluating its improvements on quality over the last year using COQ measures. The results are
2. Teton Company makes outdoor furniture. The company is evaluating its improvements on quality over the last year using COQ measures. The results are below: 2019 2020 Preventive Maintenance $3,000 $5,800 Spoilage $7,400 $5,800 Warranty Repairs $9,950 $7,740 Process Engineering $4,050 $6,740 Inspection $3,700 $5,100 Rework $8,850 $5,400 Total COQ $36,950 $36,580 Total Revenues $650,000 $750,000 a. Identify the COQ category (preventive, appraisal, internal failure, and external failure) for each of these costs b. Prepare a COQ report for each category, providing a ratio for each COQ category to total quality costs and then to total revenues (same as problem 1 on study guide) round answers to 2 decimals. C. Has Teton's program to improve quality been successful? Provide comments on why you believe one way or another.
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