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2 [Total: 10] The costs given in the table below were incurred during the month of July by CZLS Manufacturing to maintain the quality of
2 [Total: 10] The costs given in the table below were incurred during the month of July by CZLS Manufacturing to maintain the quality of the products they manufacture. Cost of faulty goods that are scrapped R12 400 Cost of repairing faulty products discovered during processing R1 800 Cost of sending machine operators to a two-week quality training programme R9 800 Costs of recalling product R16 000 Costs to confirm a supplier's quality accreditation R600 Final product inspection into finished goods warehouse R7 400 Inspection to detect faulty products R11 400 Legal fees related to product recall Repairs of faulty products returned by customers R5 800 R10 000 Required: Prepare a cost of quality report with cost and percentage of total for each item. Include the following cost breakdown: 2.1 Internal failure costs 2.2 External failure costs 2.3 Prevention costs 2.4 Appraisal costs 2.5 Total quality costs (2) (2) (2) (2) (2) NNNNN
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