(2) What are the stakeholders involved? What were the weaknesses of this process for the stakeholders? For retail customers at the banks who make payments with their credit cards? For small merchants in Singapore? For the banks themselves? You need to consider the range of risks that arose from the process, and to identify the various things that you believe needed to be addressed through a new faster pay- ment' approach. To do this, you need to look up what 'real-time gross settlement for payments is, and how that works in Singapore