2. Why is the concept of risk essential to change, innovation and marketplace success of organisations?

3. What is the organisation's attitude toward failure, mistakes and/ or lack of success at the organisational level and the personal or individual level.

4. How does this make employees feel with regard to making suggestions, proposing new ideas or attempting to develop new products, services or markets?

5. How do you think mistakes should be viewed, if the organisation is proactively support innovation and change?

6. How can frontline managers encourage and support employees so that they contribute new and innovative ideas?