20 (1 point) Diversity in workplace leads to conflicts and differences of opinion. True False Question 21 (1 point) An oversimplified behavioral pattern applied to entire groups is called stereotypes ethnocentrism tolerance interculture 4 Question 22 (1 point) Good sources of primary information are interviews, surveys and focus groups. True False Question 23 (1 point) Sending short messages from mobile phones and other wireless devices is called Onone of the above texting email Opodcasting Question 24 (1 point) Social networking is the worst tool when it comes to connecting consumers and organizations. True False Question 25 (1 point) are the official records of proceedings of meeting. agenda propaganda minutes of meeting none of the above