20. As the CEO of a growing tech firm, you have decided to restructure the organization from a functional structure to a hybrid structure with regional divisions and a centralized headquarters for several business functions (e.g., finance, marketing). All of the following are likely outcomes of this change EXCEPT: a. greater ability to innovate without sacrificing organizational efficiency. b. less conflict between the business units. c. an increase in responsiveness to changes in customer trends. d. an increase in decentralized decision making, shifting from the CEO to division heads