20. Value chain activities that are far less obvious to outsiders and competitors and therefore far more dafficut activities a. primary b. support c. transactional d. data-driven 21. What is a likely way for a company to successfully adopt an integrated low cosudifferentisation a. It can shed those customers who value low prices only b. It can migrate from a pure low cost or differentiated position. It can c. boost its prices for products that appear to be "run-of-the-mill." d. It can create a merchandise mix with both very high- and low-end products. The advantage of common-sized financial statements is that they 22. a elear comparison between companies of different sizes b. are more accurate than the unconverted source statements. c. have all figures in U.S. dollars for comparative purposes. d. have been subject to a final audit by one public accounting firm. Industries mature when demand begins to slow down. Often this is because the market is 2 3 . meaning there are few new customers to bring into the industry a. soft b. volatile c. saturated d. standardized The impact of "baby boomers" would most likely be understood within the context of a(n) driving force. a. social/demographic b. economic c. political/legal d. environmental The "baby boomer" generation has had a significant impact on the nature of competition in many industrie 24