20.Which of the following statements is correct about the Open Systems School's approach to organisational change?

A.

The Open Systems School's approach to organisational change is to identify the organisational part that is influenced by the external environment the most and optimise the performance of that part.

B.

The Open Systems School sees organisations as open systems which are unidirectionally influenced by their external environment and it is only the external environment of a system that determines the change process happening internally.

C.

The Open Systems School sees organisations as composed of inter-connected sub-systems that are influenced by their external environment and interact with each other internally; therefore, achieving the overall synergy should be at the core of change management process.

D.

The Open Systems School has a particularist approach to organisational change.

21.According to Burnes (2017), the Culture-Excellence Paradigm does not offer a clear approach to organisational change.

Select one:

True

False

22.The following statement is 'True' or 'False'?

The Human Relations movement stresses the need for intrinsic motivators or intrinsic stimuli only, rejecting the need for extrinsic motivators.

Select one:

True

False

23.The Theory of 'dispositional resistance' describes how reaction to change is moderated by whether...

Select one:

A.

systems are open or closed.

B.

organisations have an entrepreneurial culture.

C.

none of the above.

D.

individuals have a positive or negative worldview.