2.1 Develop consultation processes

Description of the activity

This activity requires you to develop consultation processes for employees to contribute to issues related to their work role.

The consultation processes include:

Consultation policy and procedures, plan

You must follow the following guidelines when preparing the consultation processes.

Guidelines

The consultation policy and procedures must provide opportunities to the employees to contribute to issues related to their work role.

must include the following sections:

o Document Header: Header information, also called meta-information, includes the policy title, policy number, revision dates and publication dates

o Purpose: This explains what the policy is about and the reason for having the policy, such as how it promotes compliance with standards or regulations.

o Policy Statements: Describe the overall framework for the policy and its intent.

o Definitions: Define terms in your policy, especially words and phrases with multiple meanings.

o Table of Contents: Hyperlinked tables of contents are a helpful feature of electronic documents.

o Policy and Procedures: Details of the policy and procedures may be included in one document.

o Scope: This describes the individuals, departments, or groups to whom the policy applies. To increase clarity, describe any employees or others to whom it does not apply.

o Responsibilities: To ensure compliance, specify which roles are responsible for creating documents and reviewing documentation and activities.

The policies and procedures must be 300 words.

Guidelines for consultation plan

The consultation plan must provide opportunities for the employees to contribute to issues related to their work role.

The consultation plan must be prepared using the template provided and include the following details:

o Communication Method

o Audience

o Communication Frequency

o Measures of Effectiveness

o Person Responsible

The consultation plan must incorporate the processes for workplace collaboration according to organisational policies and procedures

Consultation plan

Communication Method	Audience	Communication Frequency	Measures of Effectiveness	Person Responsible