Question
You are a senior management consultant at the prestigious management consulting firm, Mannar and Company. You have been hired by the Chief Human Resources Officer
You are a senior management consultant at the prestigious management consulting firm, Mannar and Company. You have been hired by the Chief Human Resources Officer (CHRO) of a large hi-tech company for advice. Below is what the CHRO expressed to you at a recent meeting:
"It has been stated that "what gets measured gets done" and therefore we should measure every aspect of what we do and strongly emphasis key performance indicators (KPIs) to our employees. It has also been stated that "an organisation's fixation on performance measures could be harmful to the organisation". Could you please help me understand what these statements mean and which statement I should follow for my company?"
Provide an outline of the advice you would give the CHRO. Your answer should draw from concepts discussed in ACF5100 and should first explain what these statements mean to the CHRO. After this, you should explain to the CHRO, with clear explanation and illustration, which of these statements (or both) the CHRO should adopt for her company
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