2.1 Discuss Quality Management Business Excellence as a competitive strategy toward sustainable business success. Provide examples of companies that apply this strategy in their business. (15) 2.2 Strategic quality management (SQM) "is the formulation and deployment of quality management within the overall framework of strategic planning" (Sarkar, 2014, p.1). How would you use the five steps of the strategic planning process listed below to deploy integrated management systems within an organisation? Step 1: Determine the strategic position (5) Step 2: Prioritise objectives (5) Step 3: Develop a strategic plan (5) Step 4: Execute and manage the plan (5) Step 5: Review and revise the plan (5) (25)