2.1 For the long-term success of their organisations, banks need to have a formal innovation framework to leverage innovation. Identify and describe the reasons for banks' renewed interest in innovation and the identified aspects that they should keep in mind when developing their innovation strategies. Note: you must provide a well-structured response in which you discuss all the factors influencing the renewed focus on innovation in banks. 2.2 In the previous question, you were asked to identify and discuss the important aspects that banks should keep in mind when setting up a framework to leverage innovation for the long-terms success of their organisations. Read the articles, ' 3 big changes Capitec customers can expect in the next few years' and 'Most Innovative Banks - First National Bank', both of which are available on the links below, and then answer the questions that follow