21)

The HR department at CBK Bottle Company is planning to audit the company's job descriptions. The director in the business development department realizes that he never wrote job descriptions for his staff. How should the director proceed to ensure he has job descriptions in place for the audit?

interview each employee about what they do, and observe their workflow

review the job specifications in place for each of his direct reports

conduct a structured interview with industry experts

request a job routine survey from his department supervisors

ask each employee on his team for a forced ranking of their responsibilities

22)

Union and management representatives from ZSK Company are negotiating compensation and benefits for the upcoming three-year period. These negotiations are better known as

formal appraisal.

contract certification.

collective bargaining.

union ratification.

grievance arbitration.

23)

There was a disturbing harassment situation at NMG Company that resulted in the termination of an employee. After the termination, senior leadership decided that significant changes were needed and asked the training and development team for a proposal. What action would be most likely to appease the senior leaders?

requiring vestibule training regarding company policies and laws pre-hire

completing a forced ranking of company policies and laws during employee appraisals

providing a summary of company procedures and matters of law during orientation

explaining company policies and laws prior to structured interviews during recruitment

ensuring that company policies and laws are covered at the onset of apprenticeships

24)

Carlene constantly asks her coworker Tad to go out on dates with her. Tad has repeatedly turned her down and has asked her to stop asking him, but it hasn't worked. This is an example of

reverse discrimination.

toxic employment.

sexual harassment.

employee discrimination.

unwarranted bullying.

25)

As part of a performance appraisal, a self-assessment gives employees a chance to

determine the basic elements of their job.

better their scores on employment tests.

rank the specifications of the job.

rank their own performance.

assess their managers performance.

26)

Dak is hired to evaluate and enhance the job routine portion of his employer's new job orientation. What is a key aspect to include in a job routine overview?

a compensation and benefits review

training and development options

a summary of policies and procedures

a review of immediate coworkers and management

minimum qualifications for the role

27)

Which situation would best illustrate a scenario where the president of the United States could intervene according to the Taft-Hartley Act of 1947?

police department union members across the United States strike

an army vehicle manufacturer fails to install guards on machinery with moving parts

the NLRB establishes updated guidelines for collective bargaining

members of the post office file a complaint regarding hostile working conditions

a government contractor is accused of hiring child laborers

28)

Slowdowns are a commonly used ________ tactic. They are used to ________.

mediator; expert pressure on management by delaying the shop steward selection process

union; exert pressure on management by slowing down the arbitration process

mediator; exert pressure on unions by stalling during the grievance resolution process

union; exert pressure on management by slowing the completion of work duties

management; exert pressure on unions by delaying supervisor responses to employee requests

29)

Estrella is part of team that managed a successful product launch for her employer. Her employer awards each member of the team with a cash payment at the end of the year to thank them for their hard work. The payment can best be classified as

profit sharing.

a bonus.

gainsharing.

a performance option.

incentive commissions.

30)

Colton breaks his hand while using a press at Wharton Company. His manager determines that the machine was missing a safety guard due to some repair work that had been completed during the previous shift. This is most likely a violation of which law?

OSHA

WARN

EEO

NLRB

FLSA