21.) Which of these is a distributional error that occurs in rating scales?

A.

Central tendency

B.

BARS

C.

Bias

D.

Halo

22.) Any level of performance on any task is not solely a function of motivation. What other factors must be considered?

A.

Situation and Happiness

B.

Ability and context

C.

Talent and desire to do well

D.

Materials and equipment

23.) In Expectancy theory, which of the following statements is true regarding Valence?

A.

If valence is positive it is assured the individual will be motivated to complete a task.

B.

Valence refers to how attractive or unattractive an outcome/result appears to the individual.

C.

Valences must be positive or negative.

D.

Valence is an absolute value and is not dependent on the individual's perceptions.

24.) A career is __________.

A.

moving from task to task in an organized manner for an organization

B.

a process of advancement up a corporate hierarchy

C.

experiences and activities related to a job during a person's working life

D.

work patterns revolving around a central skill

25.) Appraisals are subjective - that is, they rely on a rater's judgment of an employee's performance. As a result, performance appraisals are prone to problems of __________ and __________.

A.

ranking errors, contrast error

B.

ageism, bias

C.

bias, rating errors

D.

discrimination, racism

26.) Many organizations consider adding a disclaimer or written statement that limits an employees right and reserves an opportunity for the employer that should be acknowledged signed at the __________ stage of the staffing process.

A.

Job Analysis

B.

Interview

C.

Final Match

D.

Application

27.) Ethical issues in hiring should include all EXCEPT __________.

A.

Consult professional codes of conduct

B.

Representing the organizations interests

C.

Adhering to staffing policies and procedures

D.

Ignoring the organizations ethical climate/culture

28.) When conducting the recruiting process many legal considerations need to be applied, several of these would be Employment-at-will, __________, and Employment Eligibility Verification.

A.

Erroneous Employment

B.

Unfair Hiring Practice

C.

Unfit Hiring

D.

Negligent hiring

29.) Coaching and Mentoring can have disadvantages, one of which is __________.

A.

Inability to take guidance from a peer

B.

Peer-to-Peer dysfunction

C.

Teachers competence of subject matter

D.

Reliance of the teachers ability to teach

30.) In the __________ stage the five factors or elements are used in creating S.M.A.R.T. objectives that help in validating the quality of training later.

A.

Decide

B.

Development

C.

Discussion

D.

Design

31.) The __________stage is the most forgotten and most important stage in the ADDIE Training Model.

A.

Development

B.

Elect

C.

Elevate

D.

Evaluation

32.) __________ is future-orientated; helps to understand cause and effect relationships and how to think logically.

A.

Organizational Development

B.

Human Resource Development

C.

Employee Development

D.

Individual Development

33.) Identifying how to deliver training and who requires training begins with the process discussed in the ADDIE Model.

True

False

34.) __________ Development enhances the effectiveness of the organization and allows for career planning that develops career ladders, tracks careers, and provides opportunities for development.

A.

Human Resource

B.

Career

C.

Organizational

D.

Professional

35.) The process of adaptation to a new work role is called __________ or onboarding, this is the most profound when an individual first enters an organization.

A.

Incorporation

B.

Acceptance

C.

Inclusion

D.

Socialization

36.) The major federal law that regulates compensation in the U.S. is the __________.

A.

Pay Equity Act

B.

National Labor Relations Act

C.

Fair Labor Standards Act

D.

Workers Compensation Act

37.) In order to determine compensation a position must have a value attributed to it, the two methods of doing this are by Job Analysis and __________.

A.

Job Specifications

B.

Performance Rating

C.

Job Evaluations

D.

Job Classification

38.) Medical Insurance, paid by the employer, is classified as __________ compensation.

A.

Direct

B.

Indirect

C.

Intrinsic

D.

Intangible

39.) Shift pay, Premium Pay, and Hazard Pay are all types of __________.

A.

Competency-Based Pay

B.

Differential Pay

C.

Knowledge-Based Pay

D.

Incentive Pay

40.) ___________ is the most common method of commission.

A.

Commission with a draw

B.

Straight commission

C.

Salary plus commission