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2.2.1 Ideation Session Schedule a time with the trainer and assessor in week 3 to meet with departmental managers played by a group of classmates

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2.2.1 Ideation Session Schedule a time with the trainer and assessor in week 3 to meet with departmental managers played by a group of classmates to: I Present the Brief - Scope of the resolution process I Facilitate an ideation session in your role as CMC Duration: 30 minutes. This is a Role-Play in simulated work conditions. The trainer and assessor will evaluate your performance during the Role-Play and provide feedback in an Observation Checklist. If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to perform the Role-Play. Before the meeting I Finalise the Brief - Scope of the resolution process, and prepare to present it to departmental managers I Select two (2) ideation techniques to use during the meeting. Examples of methods are provided below: Storyboarding Mind Mapping Wishing Alter-egosfheroes Six thinking hats Brain-writing Rapid ideation To generate solutions to resolve the issue. OOOOOOO List the selected ideation process in the space below and explain why you chose them

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